I am writing this review because , I am so displeased with the treatment I received at star beauty supply I went in a few days ago to purchase some weave hair ,which happened to be the top of the line hair. Between me my sister we spent over 500.00 I brought some other product that I thought I could use with the hair I brought , so I returned it back the very next day the manger said I can't take that back its been open , but was not used I told him I want to exchange it for the correct item I needed plus I was purchasing more of his top of the line hair
I pulled out my receipt and showed him what the 30 return policy was he refuse to take it back "˜ hear me out it was only a 16.99 item never used but because I opened IT the black community spends millions of dollar in Asian beauty supply . But we get the worse customer service in their stores.
When I ask for the owner name and number he refused, then no one could be speak any English when I again asked for owner name they all sat there with Dum looks on their faces I was so out raged I left and decide to do a review on this store and contact the better business bureau because we do have retail laws on return policy
I have lived in this community for over 50 years. I am going to ask my friends and family members to take their business to other local beauty supplier that appreciate the black dollars that will give them so that they are able to take care of their families because without the black dollars we pour INTO